Customer service tips, best practices, and SuperVision product news
Increasing driver shortage rates are predicted to continue if preventative measures are not taken. It is estimated that by 2021 there will be a shortage of 100,000 drivers in the industry. The shortage will continue to be a big challenge for fleet managers and shipping companies. Driver shortage is impacting almost all industries. In the past, the industry average for…
Estes Express Lines is a perfect example of the power and convenience of monitoring its drivers’ CSA status in real time. And it’s paid off. Estes estimates that CSA violations have been reduced at least 10%, since implementing CSA Performer.
One of the best ways to combat the driver shortage is by working to retain drivers. While money is important, a fleet culture that values and respects drivers may be even more crucial.
With the ongoing shortage of experienced truck drivers, fleets need to think outside the box to find ways to recruit drivers.
The third and final installment in a 3-part series, this blog details the costly mistake one company made by employing a driver with a suspended license and multiple violations.