Measure, Identify, Proactively Coach
Retention Performer assists to monitors driver satisfaction, and predict driver turnover giving managers an opportunity to connect with their driver and correct the problem — in essence re-engage the driver.
Retention Performer helps fleet managers monitor and be proactive about communicating with drivers, and document the driver’s satisfaction. At an enterprise level, fleet managers and company leadership can measure the fiscal benefits of retention and map driver-turnover trends.
Driver retention can be challenging, but with an engagement mindset and the right tools, it can be one of the most valuable things you do as a fleet manager.
Alerts enable managers to recognize and segregate new drivers with higher risk of leaving.
Scheduled driver touch points with customized talking points builds bond between driver and manager.
Monetized scoring by manager ensures fleet managers are accountable for driver retention.
Target “at risk” drivers by tracking retention trends by driver length of service, manager, and new driver touch point data.
88% is the industry annual driver turnover.
$8200 is the average cost to replace a driver in the heavy duty truck market.
1 year is the average tenure for drivers, as compared to 4.4 years in other industries.
33% of drivers quit the job within the first 90 days.