Saia relies on SuperVision’s strong, ongoing support to continuously monitor its 5,000 drivers, keeping them safe, on the road, and productive.
While it’s crucial to have a solution that can meet your fleet’s needs, the solution is really only one element of the overall monitoring equation. Having strong, ongoing support from your provider is crucial in being able to accurately and reliably monitor drivers.
When considering a provider, it is critical to secure individualized, customized support. Every monitoring scenario is unique and presents challenges that cannot be addressed with a one-size-fits-all approach. To this end, SuperVision assigns its fleet customers a dedicated, individual account representative who learns about the fleet, the company, and its specific needs and goals. Company stakeholders are continually supported during implementation and beyond.
This ongoing support is one of the hallmarks of SuperVision’s commitment to keeping your fleet risk-free and your drivers on the road.
Saia LTL Freight
The Johns Creek, GA-based Saia chose SuperVision’s License Monitor and CSA Performer products because it was a better fit than any other monitoring service they had been using or were considering. The 94-year-old logistics providerwas using another MVR monitoring service to validate that Saia’s over 5,000 drivers were violation-free on an annual basis; due to volume, the company had fallen behind in its annual process. Additionally, Saia needed a better way to measure and have transparency of (1) its drivers’ status and violations that may have been received, and (2) whether a driver had been put out of service — and hadn’t reported it to the company.
To solve this ongoing problem, Saia turned to SuperVision to provide continuous driver’s license monitoring. With its implementation, Saia has found the stress and inefficiencies related to driver management have been eliminated.
Creating Operational Improvements
Saia saw a number of operational improvements with License Monitor including:
- Risk and Fleet personnel were alerted when a
- Uploading records individually or as a group was
efficient — batch processing no longer an issue;
- The License Monitor interface was extremely
License Monitor is an industry-leading, continuous driver license monitoring solution that provides actionable data and motor vehicle reporting to fleet carriers. Only License Monitor continuously monitors driver motor vehicle records across the U.S. and Canada with faster and more frequent driver alerts, all delivered to you on the easiest-to-use monitoring application. You can import and manage driver rosters for any size fleet, and set your preferences to receive alerts by email and through the application.
With License Monitor you can:
- Monitor all types of vehicles and drivers
- Easily monitor any size fleets
- Receive data from 50 states and Canada
- Receive CDLIS reports, supported by, one-click automated motor vehicle report (MVR) ordering
- Store all driver related documents in a single secure location with Document Vault
- Stay informed 24/7 with the first and only driver license monitoring mobile app
CSA Violations Reduced
With CSA Performer, Saia saw improvements in tracking and transparency. Violations can now be tracked at the company, terminal, and individual-driver level. As with License Monitor, CSA Performer sends notifications on all new reports involving company vehicles and drivers to company stakeholders. These notifications include reports of posted inspections and crashes.
CSA Performer’s proactive driver management features include:
- Daily inspection, crash, and violation updates
- Monthly CSA fleet & driver updates
- Root Cause analysis on score factors
- Peer Group benchmarking and trend analysis
- Customizable workflow and scoring
- Extensive reporting and predictive modeling
In practice, Saia has been able to act quickly in cases when it needed to replace a driver who had an MVR or CSA violation. With its corrective action plan in place, the company also aids drivers in becoming compliant again.