Customer service tips, best practices, and SuperVision product news
In its infancy, driver safety data and accident analytics were reactive, focusing on motor vehicle reports (MVRs) and analyzing broad-based data per million miles. As recently as two decades ago, the standard practice was to review a driver’s MVR at hire and, possibly, annually after that. It was rare for any additional analysis, beyond ensuring the driver had a valid…
Perceived “deep pockets” and willingness to settle quickly make businesses a target for litigation when an on-the-job motor vehicle accident occurs. Regardless of the severity of the crash, liability exposure and potential harmful publicity can impact a company’s bottom line and brand reputation. The size of legal rewards for on-the-job motor vehicle accidents is soaring; a 2019 verdict award was…
Accident risk exposure is a growing concern for businesses employing drivers. Employers can face astronomical costs when an employee is involved in a motor vehicle accident. 40% of all motor vehicle accidents are work related1 and 53% of those accidents cause employees to miss work, costing employers $56.7 billion in 20172. When a motor vehicle accident occurs in a company…
Motor Vehicle Records, or MVRs, are the most effective way to determine driver risk at hire and throughout the driver’s employment. MVRs provide a full view of a driver’s history for the last 3-7 years, depending on the state, and have several risk indicating components including: Driver and Licensure Information signals that the driver is properly licensed for the type…
It is the top priority of most businesses that rely on drivers, whether they employ professional drivers, a few salespeople, or a large crew of workers that drive as a function of their job. Developing an ingrained safety culture & a comprehensive safety program delivers a positive impact on any company’s bottom line. Comprehensive safety programs come in many shapes…